We always recommend to our clients that they install an active anti-virus to protect their computers. This means that we want you to install something that scans all the time whenever you load a website. There are several good versions out there on the market today. However, we also understand that budgets can be tight and people may turn to free options. The only problem with this is that since they are free they are sometimes the ones that people will write new viruses to get around these. The people creating the viruses understand that more people are likely to opt for the free versions.
The other problem with free anti-virus scanners is that since they don’t have a large budget, a simple update can cause major problems for different types of operating systems. This can happen with any anti-virus program. We’ve seen problems in the past with Symantec and the only fix is for a computer repair person to come in and repair your computer for you. This most recently happened with the AVG free version. An automatic mandatory security update went through and caused a problem with Windows 7 64 bit systems. Now this affected only a small number of users because the 64 bit system is still not as standard as the 32 bit system, but never the less with Windows 7 popularity growing the OS and system is becoming more popular. As we sit here writing this update on a 64 bit system Windows 7 machine.
Please be careful when you select an anti-virus client. The more caution you use and the more research you do the better and safer you will be. If you have any questions, please do not hesitate to contact one of our technicians.
For more information on the problem with AVG, please see Laptop Magazine’s link posted here.
It’s the time of year when people start thinking about gifts and what they are going to do for the holidays. It’s also the time of year when community outreach programs are strapped to the max because of all the people who need help. A group that SeTech Support works with is trying to lessen the burden and give back to the community that has helped out businesses thrive all year long. We are working together to put on a fundraiser to benefit the Foodbank. If you are interested in supporting our cause please go to the eventbrite website setup to register for the event. Even if you can’t attend the event that night, we have set up an online donation page through the Foodbank to help them out this holiday season and into the coming year.
We are very thankful for our clients and customers and we wish you all a happy and healthy holiday season.
Today we are more able to be an office unto ourselves. We can go to a WiFi hotspot and find a place to work whether it’s a coffee shop, a restaurant or even a hotel. All these places accommodate us and make it easy to check our mail, surf the internet, and even work on projects when we have the time. With all this ability to work on the go sometimes we forget what we need to do to keep our technology current to keep being able to work on the go.
Geeks.com has written a great quick couple of tips to make sure that your laptop will serve you anywhere you go. If you have any questions about these items, then please don’t hesitate to contact us. We would be happy to help answer any of your questions.
Every day new information is coming out about how new technology is hitting the market for computers. We have always been fascinated by the idea of ever shrinking computers and putting more powerful computers into ever smaller cases. The most recent computer to make the news is the Plug Servers. These servers are literally plug and play computers that you can use as a file server right in your own home. If you are more interested in a cloud approach then you can use one of these for that as well. These are not going to be the most robust servers like your more standard Microsoft Business Class Servers or Home Servers but these give users an option to have a server when they don’t need something so large.
Geeks.com shares with us a great article about the new styles of these tiny little plug in computers. Take a look and if you have any questions, please feel free to contact us.
Many computer users know how easy it is to walk out of their house and connect up with several open WiFi hotspots almost anywhere they go from Starbucks to hotels and from Barnes and Nobles to some downtown areas including Downtown Raleigh. The one thing that most people forget is that these are open networks allowing us to connect at convenience, but not protecting us and our sensitive data that may be on the laptop that we are using at the hotspot.
Of course, we recommend anyone who is out using their computer at hotspots use at the very least an active security suite that includes a strong antivirus program. If you have questions about which ones are best a computer consultant can answer that for you.
Here is a great article showing the risks of using public WiFi hotspots (using Starbucks as an example.)
Microsoft has released a download called Microsoft Outlook Social Connector which will work with Facebook. This will allow you to access all your friends and information streams through your Outlook. This will also allow you to see the latest streams in the bottom of your email.
Overall they are trying to make this as integrated with your Outlook as possible. If you are interesting in trying it you can download it through Microsoft. Once installed it will work with Outlook versions 2003, 2007 & 2010.
Add to that a connector for LinkedIn and you are starting to have a powerful tool that many business owners are already using. You can download the LinkedIn connector.
If you have any questions when installing this or want to know more about plug ins, don’t hesitate to contact a computer technician.
Smart phones are all the rage for business owners and now with so many Operating Systems (OS) there are many different choices. It can be overwhelming on a good day. Should a business owner go with Blackberry, or an Android phone, or even a Windows Mobile, or an IPhone? Also what about when one of these OS upgrade to the next version, what happens to the phone?
You will find a link to a great article about tips on how to buy a smart phone. As with anything else, if you aren’t sure if it’ll work with your current technology, feel free to ask your computer technician.
**Please note that SeTech Support does not endorse any particular model of Smart Phone. We will make recommendations based on a customers need but we do not have alliances with any particular carrier or type of phone.
Don’t forget that the first month in August is always tax free weekend at your retail stores. This includes most computers and other electronic equipment. The idea is to help lower the cost for things that are necessary for back to school. Please check out the link from the NC Department of Revenue for more information about what is included in tax free weekend and what does not qualify. This may be a way to find good deals on laptops, desktops, and other computer equipment. Just remember most stores know it is tax free weekend so they may only have small quantities available in store and if you need to special order, tax free may not apply.
Good luck and happy hunting.
In our last post we talked about ways to buy used equipment that still has warranties etc. However, there are still good deals to be had if you want to use Craigslist, Ebay, or a local reseller. Some things to keep in mind if you choose to go this route are:
1) Plan out how the computer will be used beforehand and don’t be afraid to ask. As of this writing (July 2010), a good used 2-3 year old Windows laptop will average around $400.00 or less and a desktop will be cheaper. If you find a particular computer you like, see what a similar one is going for on Ebay to get an idea of the “street price.”
2) For Craigslist and Ebay, check the computer’s service tag (Dell) or serial number before you buy. Go to the manufacturer’s website and check for history on the computer. If you’re using Ebay, make sure the seller has a good rating (at least 99%) and go through their feedback. How easily do they handle returns, are previous customers satisfied, etc.
3) If you find one you’re interested in, look at the case on the computer. If the plastics or metal look discolored or scratched, or you have broken hinges, move on. Any external damage could mean more damage on the inside.
4) Lastly, has the drive been formatted and a fresh copy of Windows or OS X been installed and does the seller have a copy for you? From a business perspective, it’s better to start with a clean install and load only the software you have a licensed copy and need on the computer. Having a lot of extra software installed you don’t need and which may not be properly licensed or installed can cause problems later when you don’t have time for them.
If you have any doubts or concerns, contact a reputable computer consultant and they can help you walk through the process of purchasing used computer equipment or even checking out a computer you might be thinking about purchasing prior to buying it.
One thing on everyone’s mind today is saving money and one of the largest expenses for small businesses is their technology costs. As a technology company, we see the current costs and understand how quickly equipment can depreciate and become obsolete.
Buying used or refurbished is a great way to go but as a small business owner this can also be a problem. First, what has the laptop or desktop has been through? Second, is the price reasonable for a used computer? Lastly, can you be sure that this equipment isn’t stolen?
The easiest way to save money buying used or refurbished is by going to the manufacturer’s website and looking at their online outlet. Lenovo, Apple, Dell and most other vendors will have an online site for off lease, opened box, or refurbished equipment. The big advantage here is you get a computer from the manufacturer with a full warranty and clean system.
In another blog post we will be following up with the best practices to follow when purchasing a used laptop, desktop, etc. from either Craigslist or Ebay.
